Terms of Service and Privacy

Effective Date: 9/4/24

1. Acceptance of Terms:

By accessing and using the Relationship Kindling website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided:

Relationship Kindling offers a personalized relationship experience, including assessments, immersive storytelling, and actionable playbooks designed to enhance and strengthen relationships. These services are for informational and educational purposes only and are not a substitute for professional counseling or therapy. By taking the assessments, it is understood that your assessment results will be shared with your partner and in print or electronic form with each other.

3. User Responsibilities:

• Accuracy of Information: You agree to provide accurate and complete information when using our services. You are responsible for maintaining the confidentiality of your account and password.

• Use of Services: You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to engage in any activity that is illegal, harmful, or violates the rights of others.

4. Intellectual Property:

• All content, including text, graphics, logos, and software, is the property of Relationship Kindling or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

5. Payments and Refunds:

• Payment Terms: By purchasing The Experience, you agree to pay the price listed at the time of purchase. All payments are due in full at the time of purchase unless otherwise stated.

• Refund Policy: We’re confident you’ll love The Experience. Because the top tier assessments and the professional attention to your unique couple experience investments cannot be unexecuted, we cannot offer any refunds. We vow to listen to your experience and seek to provide support where possible. You may reach us at Care@effectivetogether.com.

6. Limitation of Liability:

• To the fullest extent permitted by law, Relationship Kindling and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

• While the Relationship Kindling Experience and related services are designed to provide valuable insights, tools, and strategies to support your relationship, we cannot guarantee improvement or specific outcomes. Every relationship is unique, and the results depend on the individual efforts and circumstances of each couple. Our goal is to empower you with resources to foster understanding, connection, and growth, but the journey and its success ultimately rest with you.

7. Dispute Resolution:

• Any disputes arising out of or related to these Terms of Service or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Orlando Florida, and the decision of the arbitrator shall be final and binding.

8. Governing Law:

• These Terms of Service shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

9. Changes to Terms:

• We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

10. Contact Us:

• If you have any questions or concerns about these Terms of Service, please contact us at Care@effectivetogether.com.

Begin Your Experience Today

Effective Date: 9/4/24

1. Introduction:

Welcome to Relationship Kindling. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, products, and services.

2. Information We Collect:

a. Personal Information:

• When you register, complete our assessments, or purchase The Experience, we may collect personal information such as your name, email address, payment information, and any other details you provide.

b. Relationship Data:

• As part of the personalized experience, we collect information about your relationship, including responses to assessments, personality traits, values, and communication styles.

c. Usage Data:

• We collect data about how you interact with our website and services, including IP addresses, browser type, pages visited, and time spent on the site.

3. How We Use Your Information:

• Personalization: To create a customized experience tailored to your relationship dynamics.

• Communication: To send you updates, promotional materials, and respond to inquiries.

• Service Improvement: To improve our products and services based on your feedback and usage patterns.

• Legal Compliance: To comply with legal obligations and enforce our terms and policies.

4. Sharing Your Information:

• We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website and providing our services, provided they agree to keep this information confidential.

5. Data Security:

• We implement a variety of security measures to protect your personal information. These include encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:

• You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

7. Cookies:

• We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and track site usage. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

8. Third-Party Links:

• Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us:

• If you have any questions or concerns about our Privacy Policy, please contact us at Care@effectiveTOGETHER.com.

WE

Trust and Transformation

Begin Your Experience Today

We strive to be known as a trustworthy partner in the journey toward a better relationship. Our mission is to consistently deliver high-quality, reliable tools that customers can count on to make a real, positive difference in their lives.

Ultimately, we seek to be a catalyst for positive change in relationships, helping couples not just survive their challenges, but thrive in their partnership. We aim to be the go-to resource for couples who are serious about investing in their relationship’s future.